Is it too much to ask for one single thing to go smoothly around here? Really, is that such a big imposition on the universe? All we wanted to do was order cell phones. We’ve been without our own number for months now and we are setting up all kinds of accounts and giving them our temporary number in Cambridge which will change shortly and we thought it would be nice to give banks and doctor’s offices and Avery’s new school (etc. etc. etc.) our permanent phone number because we’re conscientious like that.
We ordered two phones on Amazon at the end of July. Good deal, the phones we my husband wanted, and they would be in our hands in a matter of days! Perfect!
But, as you have already surmised, the phones were NOT in our hands within days. Â What was in our (metaphorical) hands? Â An email from Amazon which informed us of a delay due to low stock. A new shipping date was given which was only a few days later than the original. We figured it’s no big deal. We’ve been without phones this long. A few more days won’t kill us.
But then. A few days later. Another email. Another delay. We sighed and ever-so-patiently clicked “My name is Shannon and I approve this delay” (although I don’t know that I can really say I approve of delays of any kind. I’m just not that kind of gal). But then we got another email. And ANOTHER. AND ANOTHER! And they didn’t even bother to try and butter us up at all? I was thinking something along the lines of “Dear Amazon Customer, You look GREAT! Did you do something with your hair? You’ve lost weight, haven’t you? Â Oh, and we have to delay your order one more time but I promise it will be there soon! You look FABULOUS, dahling!”.
Five delays Amazon? Really? You really want to mess with someone who has already parted a veritable sea of red tape and come out the other side soggy, frustrated and looking for someone on which to take out her pent up anger?
So because I was likely to reach through the phone and rip out someone’s kidneys through their nose, the hubby called Amazon. The first time he was assured that our phones are most definitely in stock and they didn’t know what could possibly be the hold up but they would certainly look into it and call us back.
They didn’t. Nice, Amazon. Reeeeally nice.
So the hubby called again. The same thing was politely conveyed, that the phones were in stock in all their warehouses and they don’t know why it has been delayed. BUT. This time the person informed us that there is no way for him to contact the guy who has to pick up the damn phones and put them in the box with our address on it. No possible way. At all. Ever.Â
Apparently no one in all of America has any way to find out why our order is being delayed. Â Not even the damn PRESIDENT has the security clearance or the ability to locate two cell phones.
Dear Secret Service, Don’t you think you could find a better use for such a top secret location than the storage of cell phones? You’re welcome.
So after some calls to our chosen cell phone provider we managed to find out that we can’t even order the damn phones over the phone because our credit report is done through a Canadian company (which, incidentally, is one of the same companyies used in America) and we have to go into their store in the mall where they can make calls and get our credit rating confirmed. Because the person on the phone can’t call Canada. Oh noooooes. That would be too much to ask.Â
Bottom line? Went to the mall, got everything worked out. Came home with two shiny new phones. Yay! And Amazon can suck it.Â
And since I’m on a ranty roll here, does anyone else hate all the stupid ringtones they have on cell phones? Because all I want is a basic ring that sounds like a telephone ringing. Not chimes or animal sounds, not the blessed mothership taking off, and certainly not a song by Christina Aguilera. Â
I’m sorry if you are someone who likes all kinds of unique sounds to emanate from your cellular device. I don’t care what YOU have. But I just can’t handle it. Also? it’s much easier to pick out a basic phone ring in a crowded place these days. If you were in the mall and everyone’s phones went off simultaneously it would sound like effing Disneyland. At least I’d know which one was mine.