Dear Control Freaks of the World,
After a recent roadtrip which included multiple trips to McDonalds I have realized that many of you congregate at your local Golden Arches. I’m not sure why. I would have thought people such as yourselves would have higher standards, but whatever. The point is, your attempts to subvert the accepted line structure at fast food establishments are totally obnoxious.
McDonalds is set up with a system. A system which customers are expected to follow. It’s simple, really. The restaurants generally have several lanes which may or may not be staffed. When you enter the restaurant you are expected to pick a line. You may or may not pick the fastest line and you pretty much suffer the consequences of your choice. Pick the line where the newest pimply, hungover teenaged employee is struggling to enter orders into the computer and you end up waiting a long time. Guess what? That’s life.
The fact that you may draw the short straw does not give you the right to commandeer all the lineups and force all your fellow patrons to get in one line to advance as a cashier becomes available. You may wish that’s the way it worked, but you may or may not have heard that you can’t always get what you want. True story. I looked it up.
You should be faced with the irrationality of your behaviour when you have to explain your line-up philosophy to every person who walks in the door while passing moral judgment on everyone who challenges your authority, lest each person try to avoid your long lineup and get in a different line, as would be LOGICAL. You should realize this is not the right course of action. But I recognize that your need for control has polluted all rational thought which is the only reason I’ve refrained from starting a fistfight during our several recent encounters, even though I am strongly convinced that a punch to the face would bring many of you back to reality.
Get over yourselves.
Love,
Shannon
February 27th, 2010 at 1:41 am
Jess told me about that. Too funny! I can’t believe the staff didn’t intervene…
February 27th, 2010 at 12:01 pm
Yikes! Remind me to stay away from your McD’s…
February 27th, 2010 at 10:53 pm
*Likes post*
*Dislikes idiots at McDs*
P.S. I’ve met several Line-Nazi’s myself and have narrowly avoided hip-checking the line-hogger on my way past on more then one occasion. :p
March 4th, 2010 at 9:55 am
If your McDonald’s terrorist couldn’t stand the uncertainty of betting on the fastest line, they should have gone to Wendy’s where queuing is strictly enforced.
March 9th, 2010 at 12:14 pm
I hate places with multiple line-ups. It’s provably faster for everyone to have a single line-up that feeds to multiple service points (like at the bank). Seriously, I had to write a computer program simulating the two models at university in some math or CS course that was covering queueing theory.
But I wouldn’t try to impose the single-line system at a place that was set up with multiple queues. I’d just quietly be annoyed at the stupidity of a known slower system.
March 9th, 2010 at 10:56 pm
Allison – while I agree that a FIFO based queue might technically result in O(n) it doesn’t manage customer perception of queue prioritization. Allowing a person the ‘option’ to control which queue they enter gives the illusion of best queue performance. This is mostly because of the psychological impact of being able to choose an outcome based on perceived queuing delays – not actual queuing delays.
In short, customers are dumb and McDonald’s inefficient queuing system capitalizes on this fact.