I apologize for the lack of posts lately. The blog is on my mind but I am a bit overwhelmed with the planning and organization of our upcoming move. I reeeeally want to tell y’all where we’re headed, but until the hubby actually signs a piece of paper, I don’t want to publish it (I’m totally superstitious cautious that way). Let’s just say it will be a definite change of pace for us.
Also, I’ve been loving having the man around to spend time with all of us. It feels like perpetual weekend around here (except for sending Avery to school, of course) and it’s great!
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Tonight I pulled my son out of the bath and he gazed with concern at his manly bits, shrunken with the chilly air, and announced “Oh oh!”. All I could think was that I expect that men everywhere share that same sentiment when exiting the water. And that he’s going to hate it that I posted this on the internet. Thems the breaks.
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This week in poor marketing:
I told you that I had recently begun using a Glucose Transmitter to help monitor and control my diabetes. The good news is that I am well on my way to getting used to it and I feel that it will eventually be a useful tool for me.
The bad news is that I have been really disappointed that I am not able to get the full benefit of the transmitter as the supposedly state-of-the-art USB link that allows me to upload the data from my insulin pump to the computer is designed purely for use on a PC and not a Mac. This means that I can only access the last 24 hours of data stored in my pump and not the last week, which allows me to evaluate trends in my blood sugar. This was less than apparent from their website.
While I find this irritating, what I find MORE irritating is this:
Yes, what you see there is a picture of the USB link connected to a MAC. And while the site does tell you that you need to run Internet Explorer 5.5 or higher (Dear Medtronic, over 25% of internet users do not use Internet Explorer.) and states that the software is “Windows Compatible”, it does NOT say that the product cannot be used on a Mac. And, one would imagine, when the product is displayed ON A MACINTOSH COMPUTER that it would be compatible with that computer (Dear Medtronic, over 12% of new computers are Macs).
When I called about this little detail the people I spoke to had little to say when confronted with the evidence. It will be interesting to see what comes of it. I have had fairly good customer service from them in the past and I hope that they will make this right. A $700 Glucose Transmitter is little more than an expensive piece of jewelry if I can’t study the information it provides me.
End rant.
